LeaderHub Privacy Policy

LeaderHub respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or make a purchase from our online store.

Information We Collect

LeaderHub collects the following types of information:

Personal Information: Name, email address, phone number, billing and shipping address when you place an order or create an account
Payment Information: Credit card details and PayPal information are processed securely through our payment partners (Stripe and PayPal). LeaderHub does not store your full payment details on our servers
Account Data: Username, password, order history, and wishlist when you register for a LeaderHub account
Browsing Data: IP address, browser type, device information, pages visited, and referring URLs collected through cookies and analytics tools
Communication Data: Messages sent through our contact form, emails, and live chat

How We Use Your Information

LeaderHub uses your data to:

Process and fulfill your orders, including shipping and payment
Create and manage your LeaderHub account
Send order confirmations, shipping updates, and receipts
Respond to your inquiries and provide customer support
Send promotional emails and newsletters (only with your consent via MailPoet)
Improve our website, products, and customer experience
Prevent fraud and ensure website security

Cookies

LeaderHub uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, keep items in your cart, and analyze website traffic.

Essential Cookies: Required for the website and shopping cart to function properly
Analytics Cookies: Google Analytics helps us understand how visitors use our site
Marketing Cookies: Used by Facebook and Google to show relevant LeaderHub ads

You can disable cookies in your browser settings, but some website features may not work properly.

Data Sharing

LeaderHub does not sell your personal information. We share data only with trusted third-party services required to operate our business:

Payment Processors: PayPal and Stripe for secure payment processing
Shipping Partners: Logistics providers who deliver your orders
Email Marketing: MailPoet for newsletters (with your consent)
Analytics: Google Analytics for website traffic analysis
Advertising: Meta (Facebook/Instagram) and Google for product catalog advertising

Data Security

LeaderHub uses industry-standard security measures to protect your data, including SSL encryption, secure payment gateways, and firewall protection powered by Wordfence. However, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

Access the personal data LeaderHub holds about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for marketing emails at any time
Request a copy of your data in a portable format

To exercise any of these rights, contact LeaderHub at sales09@leaderhub.cn.

Data Retention

LeaderHub retains your personal data for as long as necessary to fulfill orders, provide customer support, and comply with legal obligations. Order records are kept for a minimum of 5 years for accounting purposes. You may request deletion of your account and associated data at any time.

Children’s Privacy

LeaderHub does not knowingly collect personal information from children under 16. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

Changes to This Policy

LeaderHub may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. We encourage you to review this policy periodically.

Last updated: April 2026

Questions?

For privacy-related inquiries, email sales09@leaderhub.cn or call +86 138 0270 2034.