LeaderHub Shipping Policy

LeaderHub ships worldwide from our warehouse in Shenzhen, China. We partner with reliable international logistics providers to ensure your smart whiteboards, mini PCs, and interactive displays arrive safely and on time.

Shipping Zones & Estimated Rates

Zone	Region	Estimated Shipping	Delivery Time
Domestic	China	$10 flat rate	3–5 business days
Asia Pacific	Japan, South Korea, Southeast Asia, Australia	$25 flat rate	7–14 business days
Africa	Kenya, Nigeria, South Africa & others	$30 flat rate	14–21 business days
International	USA, Europe, Middle East & rest of world	$35 flat rate	10–21 business days

Free Shipping: Orders over $500 qualify for free standard shipping worldwide.

Order Processing

All LeaderHub orders are processed within 1–3 business days. You will receive a confirmation email with tracking information once your order ships. Processing times may be longer during promotional events or holidays.

Tracking Your Order

Once shipped, you will receive an email with your tracking number. You can also track your order by logging into your LeaderHub account and viewing your order history.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the buyer and are not included in LeaderHub’s shipping rates. Please check with your local customs office for details.

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact LeaderHub within 7 days of the expected delivery date. We will work with our shipping partner to resolve the issue and arrange a replacement or refund.

Questions?

For shipping inquiries, email us at sales09@leaderhub.cn or call +86 138 0270 2034.